We’d love to hear from you.
Whether you have a question about our products, your order, or just need help choosing the right routine, we’re here to help.
Our team will get back to you as soon as possible.
Returns
At K Products, we want you to be happy with your purchase.
If you are not completely satisfied, you may request a return within 14 days of receiving your order.
To be eligible for a return:
- Items must be unused and in their original packaging.
- Items must be returned within 14 days of delivery.
- Proof of purchase is required.
Due to hygiene reasons, we cannot accept returns on opened skincare, haircare, beard care or lip care products unless the item is faulty or damaged.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Please email: support@kayodeproducts.com
Include:
- Your order number
- A description of the issue
- Photos of the product and packaging
Refunds
Once your return is received and inspected, we will notify you of the outcome.
Approved refunds will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless:
- The item is faulty
- The item arrived damaged
- We sent the wrong product
Contact Us
K Products
Email: sales@kayodeproducts.com or support@kayodeproducts.com
Business Hours:
Monday – Friday: 9:00am – 5:00pm
Delivery Information
Processing Times
Orders are processed within 1–3 business days.
UK Delivery
Standard Delivery: 2–5 business days
Shipping Costs
Shipping costs are calculated at checkout.
Order Tracking
Tracking details will be provided where available.
Contact
Email: support@kayodeproducts.com